Our Team

Chief Revenue Officer

Alex leads our growth efforts here at ITS as Chief Revenue Officer & Partner. Alex is a tenacious problem-solver at heart, and is well invested in our customers and how ITS can help them achieve their growth and operational goals.

Vendor Management & Customer Success

Pasha Lari brings over 10 years of IT industry experience to our team, several of which he has spent with ITS. His strengths include computer hardware/software repairs, installation, deployment, sales and marketing, troubleshooting, and customer service.

Senior Sales Manager

Troy has 30+ (long!) years of experience in IT sales and customer service, and does what it takes to keep his clients happy. Outside of the office, you will find him in the curling rink as a player, instructor, and volunteer. He is also a Curl BC Chief Umpire and officiates at provincial and national curling championships. 

Senior Director, Operations

Originally from New York, Adam has been living in Canada for 20 years. He is an IT Service Management leader with more than 23 years of expertise. Adam has a deep background in ITSM. He loves helping enrich services delivered to customers. He loves to travel, spend time with family, and decompress at his Ucluelet hide-a-way.

Associate Director, Development

Martin is the Technical Lead for Web Development at ITS. He graduated from SAIT polytechnic in 2008 with a diploma in New Media Production and Design. When Martin isn’t in front of a screen you can find him up in the mountains, either on a snowboard or bike.

Service Delivery Manager, Onsite

Basem, a Computer Science graduate with decades of IT support experience, specializes in hardware/software troubleshooting, repairs, desktop installations, deployments, and resolving database issues. Beyond IT, he finds solace in hiking and immersing himself in nature’s wonders.

Service Delivery Manager, Helpdesk

Mo has always dabbled in the tech world, with experience as a senior technician and engineer in large organizations. He loves cars and bikes, spending time at the track or with car clubs, and enjoys family time. At ITS, he thrives on daily challenges, refining and automating internal procedures to keep the helpdesk running smoothly. 

Senior Technical Consultant and Project Deployment

Terry originally joined ITS as a junior analyst, and has now progressed to Helpdesk Team Leader. During his time here, he has developed many skills and provides exceptional services to clients and staff alike. As passionate as he is about computers, he loves spending as much time as possible at home with his lovely family.

Associate Director, Professional Services

Associate Director, Professional Services

Nick Siviter brings over 15 years of experience in IT to ITS. His expertise includes significant knowledge with internal and client IT environments.

Consultant

A seasoned tech professional, with extensive experience in the design, implementation and management of IT systems across a wide spectrum of business needs. His focus is to lead the mergers and integration initiatives within ITS, and to help Senior Tech specialists with complex projects. In his free time you will find him going for walks and hikes or spending quality time with family and friends.

Senior Consultant

Jeff was a founding partner in SNS Group before being acquired by ITS and has been in the IT industry for 35 years. He has extensive technical experience in designing, implementing and optimizing IT infrastructure cloud and on-premise solutions. Jeff helps customers align technology with their business needs.    

Senior Consultant

Bill has over 25 years of experience in the industry with extensive knowledge in managing a wide variety of technologies. What Bill loves about working with ITS is collaborating with its skilled team to build trust with our customers. When not at work, Bill enjoys travelling, rowing, and snowboarding among many other activities. 

Technical Analyst

April is our help desk team veteran, being at ITS for over 4 years. She loves sushi, italian food, vintage Archie comics and her 9 love birds.

Technical Analyst

Homer is the happiest person in the office. He loves his food and singing.

Technical Analyst

Jervin loves videogames, and even though he doesn’t own any pets, he loves cats! He spends most of his free time playing videogames, hanging out with friends, or eating. Fun fact – though he doesn’t look like it, he loves heavy metal.

Technical Analyst

Vanessa joins us from the world of stage lights and tutus. Her craftiness allows her to balance problem-solving quickly and efficiently. She looks forward to growing at ITS with her sidekick, Mozzy the doodle.

Technical Analyst

Daniel had his start at BCIT, and worked with Whole Foods before coming to ITS Consulting. He enjoys model building crafts, playing games, 3D printing, and spending time with friends.

Dispatcher

Before joining ITS, Ruth spent three years as a fraud specialist and four in technical support in the Philippines. Her passion for baking led her to study culinary arts, and after moving to Canada, she trained as an IT Analyst. At ITS, she ensures smooth operations and supports the team and clients. Outside work, she enjoys baking, cooking, family time, and relaxing at the park. 

Full Stack Web Developer

Devan is a versatile individual who has worn many hats on the professional journey, bringing a unique perspective to software development. Her love for languages extends beyond code. She is actively pursuing the learning of French, Spanish and German.

Web & Visual Designer

Sanjin Levi is the person behind our design work. He works closely with the web team to help expand the services that we provide. He loves making beautiful websites and brand solutions.

Senior Web Developer

Ojaswee is our backend developer, who loves to design and implement software in agile methodology. She is originally from Nepal and moved to Canada in 2022. She is fond of the people and beauty of Vancouver.